Privacy Policy

BY VISITING LEVELUPSALES.AI, YOU ARE CONSENTING TO THIS PRIVACY POLICY.

1. Overview

BSW Resources Group Sdn Bhd (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at https://levelupsales.ai (the “Site”) and through the LevelUpSales.Ai platform, and how we collect, use, and protect that information.

The terms “user,” “you,” and “your” refer to site visitors, customers, subscribers, and any other users of the Site or services.

The term “personal information” refers to information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number, billing address, company name, and email address.

Use of LevelUpSales.Ai, including all materials presented on the Site and all online services provided by BSW Resources Group Sdn Bhd, is subject to this Privacy Policy. This Privacy Policy applies to all visitors, customers, and users of the Site. By using the Site or our services, you agree to this Privacy Policy without modification and acknowledge that you have read it.

2. Information We Collect

Product Orders and Account Registration

When you register for an account, subscribe to LevelUpSales.Ai, or purchase any services, we collect personal information necessary to process your transaction and manage your account. This may include your name, business name, address, email address, phone number, and other relevant information.

We use your email address to communicate with you regarding your account, subscription, billing matters, product updates, and customer support. When you subscribe, you may also be added to our mailing list. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us at [email protected].

Payment Information

We collect payment information for subscription and service purchases. However, we do not store full payment details on our servers. Payment information is securely transmitted to and processed by our third-party payment providers. We may retain limited transaction details, such as the last four digits of your card and expiration date, for billing and record-keeping purposes.

Contact Forms and Communication

We collect personal information that you voluntarily provide when you contact us through our website, request support, book consultations, or submit inquiries. This may include your full name, email address, phone number, company name, and the contents of your message.

Platform Usage and Activity Data

We may record information relating to your use of the Site and LevelUpSales.Ai platform. This may include pages viewed, features used, browser type, device information, IP address, requested URL, referring URL, timestamps, and general usage behavior.

We use this information to administer and improve our services, enhance user experience, troubleshoot issues, maintain platform security, and perform statistical analysis of user behavior in order to measure interest in and improve our offerings.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve the quality of our services. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site.

We may use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. You may disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain areas of the Site or platform.

4. How Your Information Is Used

The information you provide is used to process transactions, manage subscriptions, provide customer support, send important account notifications, send periodic marketing communications where permitted, and improve the services we provide.

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, hosting our platform, conducting our business, and servicing customers. These service providers are required to keep your information confidential and use it only for authorized purposes.

We do not sell, rent, or trade your personal information to unrelated third parties.

5. Third-Party Links

The Site or platform may contain links to third-party websites or integrations. This Privacy Policy applies only to information collected by LevelUpSales.Ai and BSW Resources Group Sdn Bhd.

Third-party websites or services accessible through links on our Site have their own privacy policies and practices. We are not responsible for the privacy policies, content, or practices of third-party websites or services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no transmission of data over the Internet can be guaranteed to be 100% secure. While we strive to protect your information, you acknowledge that any information transmitted to us online is done at your own risk. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission and release us from claims arising from unauthorized access beyond our reasonable control.

7. Children’s Privacy

To access or use the Site and LevelUpSales.Ai platform, you must be at least 18 years old and have the legal capacity to enter into binding agreements. The Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Access to and Correction of Personal Information

You may request access to, correction of, or updates to your personal information by contacting us at [email protected]. We will take reasonable steps to update or correct your information where appropriate.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on the Site. Your continued use of the Site or services after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, you may contact:

BSW Resources Group Sdn Bhd
Website: https://levelupsales.ai
Email: [email protected]

Updated: February 2026.